Understanding the nexus between bills, assets and meters is crucial to being confident in your data.

Data Management

Poor quality environmental data leads to a number of risks including:

Paying more than you should on utility bills
Paying bills others should pay
Inaccurate reporting of council resource use
Inability to identify cost anomalies such as water leaks and energy wastage

Ironbark have worked with over a hundred councils on data related projects and bring this experience and depth of understanding to the projects we work on. Most importantly, Ironbark are software-neutral - we are not tied to any one tool or program. We have worked with all major local government-reporting tools and will always recommend the best to suit your needs.

Our Services

Different councils are at different stages with data management and so have different needs. Ironbark offers three different levels of services that can be customised so you can meet your urgent needs first and look to addressing other issues down the track. We can work with your existing systems or help create a better system to meet your data management and reporting needs.

1. Gap analysis

This is the ideal place to start your data journey. We review your current systems and requirements and investigate what future reporting and analysis systems should look like.

2. Setup and support

We support you in establishing the system identified in the gap analysis. We prioritise your needs and guide you through the process of implementing decisions on resourcing, support and software. Ironbark will support council with training and mentoring to build your capacity to meet your reporting needs.

3. Ongoing Billing Management

The best outcomes occur when councils have ownership over their data and their systems. However we appreciate this is not always possible. In these cases, Ironbark can support a complete billing management program without the need for Council staff to be involved in the day-to-day work.This is a cost-effective way to meet your reporting needs and includes the “Bill Saver” program to manage your bills and make sure you are not being overcharged.

Call us to discuss effective data management programs and the next step for you. Please contact John Hutchinson on 1300 288 262 or email john(at)realaction.com.au.